How we collect, use, and protect your information

Privacy Policy

Last Updated: June 15, 2024

At Clear Presence, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete forms on our website
  • Register for an account
  • Book a service or consultation
  • Sign up for our newsletter
  • Participate in surveys or promotions
  • Contact us directly

The personal information we may collect includes:

  • Name
  • Email address
  • Telephone number
  • Postal address
  • Payment information (processed securely through third-party payment processors)
  • Date of event (for wedding or special event bookings)
  • Photographs (with your consent)
  • Information about your skin type and preferences (for makeup services)

Automatically Collected Information

When you visit our website, our servers may automatically log standard data provided by your web browser, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited
  • Time and date of visits
  • Time spent on pages

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your bookings and requests
  • Communicate with you about appointments, services, promotions, and events
  • Send newsletters, marketing materials, and other information that may be of interest to you (with your consent)
  • Respond to your inquiries, comments, or concerns
  • Monitor and analyze trends, usage, and activities in connection with our website and services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience on our website
  • Comply with legal obligations

3. Sharing Your Information

We may share your personal information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

4. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information about you.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Restriction: You can request that we restrict the processing of your information in certain circumstances.
  • Objection: You can object to our processing of your personal information.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Withdrawal of Consent: You can withdraw your consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that we may ask you to verify your identity before responding to such requests.

5. Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically delete cookies or decline to accept them by changing your browser settings. For more information about how to manage cookies, visit aboutcookies.org.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: